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CONTACT

HOW CAN I GET IN CONTACT?

Any questions? We love to help. Please email us anytime at hello@parenpar.com.

For press inquiries, please email us at press@parenpar.com.

SHIPPING

HOW DO YOU SHIP?

We offer free ground shipping on most orders placed in the U.S. Please allow 3-5 business days to process.

DO YOU OFFER EXPEDITED SHIPPING?

Yes, please email us if your order is time sensitive and we will arrange the best shipping method for you.

WHAT ABOUT INTERNATIONAL SHIPPING?

Yes, we offer international shipping. 

RETURNS AND EXCHANGES

WHAT’S YOUR RETURN AND EXCHANGE POLICY?

We offer a 30-day return and exchange policy. For orders returned within 14 days, we offer a full refund as long as items are unworn and undamaged with their original tags still attached.

After 14 days, we happily offer store credit. For a pre-paid return shipping label, please note that we’ll deduct the cost from your final refund or store credit amount.

HOW DO I RETURN MY ORDER?

Please email us at hello@parenpar.com. Include your order number and reason for the return or exchange within your message.

CARE

HOW SHOULD I WASH MY NEW GARMENT?

We suggest machine washing our garments before hang drying them for lasting fabrics that beautifully soften over time.

ANY TIPS FOR PACKING YOUR CLOTHING?

Designed with travel in mind, every piece packs easily. Just gently roll your garment and immediately hang to release any kinks in the fabric.

SIZING

HOW DOES YOUR SIZING RUN?

Every garment is woven with ease and mobility in mind. For the Playa Robe, the Cala Slip Dress, and the Easy Tunic, we suggest sizing down from your normal fit if you’re in between sizes. For the Tie-Waist Culotte, we suggest sizing up from your normal fit if you're in between sizes. The Essential Caftan fits true to size.